Contact Us: Queries & Customer Help

Dear customers, we are delighted to know that you are interested in various aspects of our company, its work and services. This is why we created this Contact Us page, to facilitate the feedback from your and make this website as interactive as possible.

Before asking a question, we encourage you to read our FAQ page carefully: it is helpful and created considering all of the most common problems that our customers may experience at different points of using our services, as well as some specific questions that may arise during the process. If you do not find the answers on FAQ page, you are warmly welcome to direct them at our specialists.

Also, do not forget that you can request an individual discount plan for bigger purchases. Please, specify the topic of your query in the corresponding field. We will do our best to get back to you with our answer or a special offer for your ultimate satisfaction within the shortest timeframe. We remind you that since we receive a lot of various requests and queries, it is possible that you will have to wait for our reply up to 48 hours. We apologize for eventual inconveniences associated with the waiting period, but we assure you that using our services is worth a little patience down the road!


For our company, the following aspects remain important and valuable: 

  • PROFESSIONALISM – competence, responsibility and experience;
  • SUSTAINABILITY – development of long-term mutually beneficial, lasting relationships;
  • RELIABILITY – an impeccable business reputation based on trust and respect;
  • OPEN – desire for transparency and flexibility for the sake of innovation;
  • SOCIAL ORIENTATION – assistance to people to maintain health, improvement of life quality, adherence to a healthy lifestyle, and increased longevity;
  • TEAM – a strict approach to recruitment, contribution to training of employees, the creation of a professional library, stipulation of conditions for development of professional skills of employees, effective implementation of labor abilities, decent and stable salary.
contact-us

You can send all questions to: ask@mycanadianfamilypharmacy.com

Canadian Family Pharmacy official facebook: facebook.com/canadianfamilypharmacy

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