Shipping & Delivery Guide

In cooperation with various shipping companies, Canadian Family Pharmacy delivers drugs internationally. The different shipping companies vary in availability depending on where you live in. When you enter your mailing address at checkout, the shipping methods that apply in your area will be displayed as options. The recommended delivery method is always preset as a choice. If the selection fails, you should actively select another shipping option.

Delivery Shipping

When will my package come?

When you have completed a purchase, we always indicate the delivery time that applies to your order. If delivery time has passed over time and you track your order through the tracking number without success, we advise you to contact us. We make every effort to make your order arrive as quickly as possible.

What are the shipping costs?

Shipping costs are determined by the delivery method you choose. The different options vary in accessibility depending on where you live. However, we always offer freight delivery options.

Can I track my package?

Yes. When your order is shipped from our warehouse, you will receive a delivery confirmation. There is a package ID / shipping number that you can help to track your shipment. You can also click on the tracking link to see where in your delivery process your package is located.

Can I order a country other than Canada from Canadian Family Pharmacy?

Yes, you can. But to make certain, check if your country of residence is on the list of the shipping destinations that you will find while filling out your personal information.

Shipping method

CFP offers a variety of shipping companies for the fastest possible delivery. Below you can read about the different shipping companies and their delivery times.

Regular Airmail

  • Express delivery
  • Home delivery daytime
  • Available internationally

When your package is picked by Regular Airmail, you will receive a sms, where you can track your delivery in real time and contact the bid. The bid can also contact you to ensure that you are in place and ask for information about any postal code, etc.

Express Courier

  • Home delivery with flexible times
  • Available for US customers only
  • Express Courier delivers your order climate-compensated home to your door.

Delivery Delay

Sometimes there may be delays of your delivery. This may be due to the fact that we at CFP warehouse cannot pack the item on time, but it may also be because the freight forwarding agent you chose failed to deliver the package as promised. If the delay occurs on CFP’s stock, we will always contact you for further information. If your delivery is delayed and you have not been contacted, we encourage you to contact us so that we know about the delay. If you order an item that is no longer in stock, delivery time will be adjusted based on this. If you ordered a product that is out of stock and is out of stock, you will be contacted by our customer service. Please note that delivery time is calculated a few days longer to certain parts of the world. This does not always appear in the delivery information on our website.

goalsOrder Insurance

No matter which shipping method you choose to use, things may happen to your package on its way to you – this is life, and you cannot guarantee with 100% certainty that the package will be intact. It is but a simple fact of everyday life that when on the road, unexpected events may occur. CFP provides this extra layer of security and peace of mind for those who care enough for their investments in health: the offer of Shipping Insurance helps you avoid any trouble and second-guessing if your package is safe. Furthermore, it saves you money – you will not have to re-order, discarding the damaged pack.